Please note that Southern Water are now managing water and wastewater services in southern Tasmania. To report any faults or emergencies relating to water and sewerage systems, please contact Southern Water on 13MYWATER (13 69 92) or southernwater@southernwatertas.com.au.
Any problems with the Council's stormwater systems, such as leaks from overflowing manholes or pipe blockages should be directed as soon as possible to Civic Solutions on 6278 0200.
In situations where problems are experienced with plumbing within private property, such as overflows from grated fittings around the building, the owner or occupier should engage a registered plumber who should follow a standard procedure in attending to the blockage. The Council has a Service Level Agreement in place for the maintenance and upkeep of the hydraulic infrastructure, for further information concerning this please refer to the following page.
The Council will investigate situations where areas outside of buildings are consistently wet or damp or are affected by slow running water. Enquiries of this nature should be directed to the Environmental Engineering Unit on 6238 2900.
Any problems relating to the inundation of any property or restrictions and blockages of local waterways causing significant quantities of water flowing overland, whether associated with a rainstorm or not, should be directed to Civic Solutions on 6278 0200 immediately.
Any enquiries relating to the drainage system such as catchment information, pipe size, pipe flow capacity, connections, private works or the location of Council's drains should be directed to the Council's Environmental Engineering Unit on 6238 2900 during normal business hours.
